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FAQ
What are your delivery options?
We offer a range of shipping options to meet your needs. Standard shipping is for $12.99 with delivery in 2-5 days. For faster service, choose express shipping at $24.00, which ensures delivery within 1-2 days. Additionally, enjoy complimentary shipping on orders over $100, with an estimated delivery time 3-7 days.
How do I return an item?
To ensure a seamless return process, please place the item in its original packaging. Take it to your local post office and use the return address provided on the package. We appreciate your cooperation.
Lingerie Care
-To preserve the longevity and shape of your lingerie, we recommend hand-washing with a gentle detergent.
-Avoid using the dryer, which can damage the fabric, padding, and underwire of bras. Instead, lay lingerie flat on a towel or hang to dry.
-Cleaning your lingerie in a washing machine on a delicate cycle is a viable alternative, as long as you do the following:
Place your lingerie into a mesh laundry bag and run them on a short, gentle cycle or cool water cycle, together with a liquid detergent. The bag will protect your beautiful lingerie and prevent any distortion.
-If you like to fold your lingerie, try lining your underwear drawer with some scented tissue paper. Not only will it keep everything smelling fresh and prevent snagging, you can also invest in some more seductive scents (like, sandalwood or jasmine) as an added tease for your lover.
Do you provide International delivery?
Thank you for your interest. Unfortunately, we do not provide international delivery at this time. We appreciate your understanding and are here to assist you with other inquiries.
What is your returns policy?
Our policy allows for exchanges or store credit on unworn products that have tags attached and show no signs of wear or odor. Please note that if any item is found to be worn, we will refuse the package and return it to you. We do not offer refunds or provide return labels. Items must be sent back within 7 days of receipt, and the return address will be included on your package.